Wizz Air review by B Zemljic

// May 5th, 2009 // feed, frontpage

Arrived at Wroclaw airport Friday 18th – flight to Luton cancelled. No Wizzair staff at airport. No explanation, no information. By the time we got seen, last flight to any London airport that day had left. Offered (if room) seats on Wizzair Monday, or pay 1800 (£450) for 2 tickets Ryanair to East Midlands that day. Took tickets and were assured would get refund from Wizzair. No offer of food, hotel, phone calls – as stated in their documentation. No warning of cancellation – again as stated. Got claim form from airport staff – but looking at details, only applied if we get a Wizzair flight – even though their Conditions of Carriage say that an alternative Low-cost carrier is acceptable.

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