Posts Tagged ‘painful’

Wizz Air review by Tim Jones

// May 5th, 2009 // No Comments » // feed, frontpage

Luton to Budapest – just before check in for homeward journey from Budapest and after already rescheduled delay by 2.5 hours, flight cancelled, no explanation, no assistance of any kind, (Wizzair main offices are next door to airport), and left to own devices to get home as next day flight offered was already full. After paying out for another carrier to get us back to East Midlands airport, only option, then had to travel most of the night on coaches to get back to Luton to collect car. After several emails and fax and 2 calls to premium rate call centre we still have had no response of any kind. This flight was way back on Feb 18th. Our extra return costs worked out more than the whole weekend break. They seem to have no customer service level or skills at all, and it seems do not appear at all bothered. If things run to plan they are just there, but if things go wrong, beware.