A regular traveller between UK and Eastern Europe. Do not expect information about delays and cancellations until the last minute – there is no way to speak directly to Wizz staff and the only way to contact them is via e-mail to customer service – even then, don’t expect a reply! Take your own food – the onboard catering is a disgrace! The ground service varies massively between countries and on the aircraft. Taxes and surcharges – make sure you factor them in, they are excessive on Wizzair compared to easyJet. The low fares of the first 2 years are gone now – check regular carriers such as LOT and BA for similar priced tickets with advantage of mainstream airports and facilities. Its one of the new breed of low-cost airlines so expect to pay heavily for any extra’s such as over baggage allowance / food / drink etc. etc.