Forum
Discuss your Wizzair Woes… Battle eachother by voting eachothers worst experience up or down… to winner with the worst experience, gets to be read first!
NOTE: We have been receiving a disproportionate amount of GLOWING praise for WizzAir for a while now, some of it bordering on evangelism. We are either witnessing the birth of a new religion OR WizzTeam has been up to some serious mischief. Now, it is possible that this recent Crusade is genuine, however we think most Wizz-happy customers would go not go thru the effort of finding our little hate site or still further bothering to write 300 lines of bombastic praise on their days off.
But that’s just us… that being said… we love it, and we post it all.
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Hi guys,
Booked some flights with Wizz Air this morning and paid by bank transfer. How long will it take for the flight to become confirmed? And will I receive another email?
Also, one of my friends has a double barrelled surname, but I just put a space between the two names, not a hyphen. Will I need to call and get this corrected?
Cheers
Alex
Noticed they have teamed up with Citi group and offering a new credit card for Poles.Anyone who knows about Citigroup will agree that this partnership is one made in heaven.The Office of Fair Trading in the UK recently ordered firms to drop their debit and credit card fees for online transactions-no sign of Wizz doing that.
There is a planned European directive which means they will be forced to comply sooner or later and cant hide in Hungary.
It is no coincedence that after the OFT made their announcement,Wizzair increased their baggage charges within 24 hours.
I never understand some people, i have flown many times with wizzair (luton-warsaw) and have never had any problems with either booking,service at airports, or during the flight. Ok they are not perfect, no airline is, i will continue to use them, if people dont like what they are getting i suggest they try another company, i think they will find very little difference.
You may well see the difference if you have to try another airline.
Ok the prices are attractive but when things go wrong boy do they go wrong.Try contacting them via their website-it is easier contacting the Queen.
And why did they close their London offices ?
Wizz suddenly cancelles flight Stockholm-Kiev. Is it due to oligarch-problems in Kiev/Zhuluhany? Troubles with petrol, deiceing etc are rumoured. Any info?
I noticed this today but not on their website-I cant find any mention of it.There are 22 other airlines offering flights to Stockholme from Kiev.
All very mysterious the same as previous so called temporary suspensions.
Prague - Luton.My bag didn’t fit the holder despite the fact it is carry-on bag and has never failed any other companies test. I suspect there box is smaller than it should. The attendands care only about the money and were rude.
I will never try again with them and I encourage others not to as well.
Taking a shit on a plane should be charged at the rate of 1 euro a turd. wizz air should focus on getting fat bastard passengers who shit like donkeys to use the airline. imagine the ancillary poo poo revenue that a fat bollox passenger might grunt out of his arse during the course of a flight. What do you guys think? is this a good idea or am i talking crap?
urine all over the toilet seat is a feature of low cost airlines. why? because they are too damn mean to pay for cleaners. who here has sat down on a toilet seat and had their bottom ringed with somebody’s piss? i’m not surprised they are called wizz air. they should probably be called piss air.
Urine on the toilet because they don’t pay for the cleaner?
Are you this dumb? It’s because of people like you who think the responsibility to clean after yourself if you piss all over the place rests on the cleaning staff and not themselves, civilized people have to cope with your shitty hygiene habits everywhere.
I hate wizzair for what they are but that’s a problem with people who have no respect for others, not with wizzair.
I can’t fucking believe you want somebody else to take care of wiping your own piss.
hEI IGJEN
Hvorfor WIZZAIR stper flyene i september månad mellom OSLO(TORP) OG KIEV(UKRAINA)???Det er mange Norsk folk som vil reise også i september og oktober til Ukraina,håper at jeg få svar fra noen av WIZZAIR folk som er ansvarlig.
Det er fordi ruten mellom Oslo-Torp og Kiev er en ren sommerrute, Kanskje er den tilbake neste sommer….
somebody should do something about people flying and farting. the smell is terrible and you are forced to breathe in fart particles the whole time you’re in the air. in this regard wizz air is the worst among all other airlines. it is a fact the attendants fart for fun and dont care about their passengers. for this reason i would close wizz down.
wow, it’s that stupid moron again. “somebody should do something” - maybe they ought to shoot you in the head if you can’t understand they way people behave is down to people, not the airline they’re traveling with.
And it isn’t much different on more expensive airlines. People put their bare feet on the armrests in front of them, change diapers in the aisle and other revolting things.
Again - it’s the people who behave like they got off a tree a minute earlier, not the company. What do you expect the staff to do? “I’m sorry sir, was it you who farted?”, “excuse me sir, yes you sir, could you go back and wipe your piss from the toilet seat?”
You are an idiot.
Martin you dumb bollocks. Pissing and shitting are new revenue opportunities that wizz air and other low cost carriers should investigate. I would not mind paying an attractive wizz flight attendant a few euros for the pleasure of an inflight dump. In your case I wouldn’t mind paying you a euro to watch you wiping some Roma gypsy piss off the toilet seat you silly wank bucket.
Hei
Jeg har en forslag til WIZZAIR:Kan dere åpne en linije mellom OSLO(TRP) OG SKOPJE(MAKEDONIJA).Har mange folk som vil reise på dette destinasijon,flyene kommer til å bli altid full.Har mange mennesker som bor i Norge fra disse områdene (Sør Serbia,Makedonija,Kosovo,)og mange er interesert å reise.Takk
Hello is here anyone who works for WizzAir ? just want to know do they pay a basic salary or something for training or we need to pay for cabin crew training coz most of airlines pay for training basic salary as you spend around 5 weeks with them just training and you abiously need to pay your rent and other things so is here anyone who knows ? email me or post it here regards,
I’m ahaving the same problem: it won;t accept any form of a mobile number!
you have to enter /repeat the mobile number in the next field as well. I had the same issue. The stupid javascript error doesn’t say that you have to repeat the mobile phone number so that causes the error. They should hire me and I would fix it for $10
Until now, I have not succeeded to book on Wizz website. Their website is stupid and weird. I can not book a flight in Oct from Praha to Brussels, because there are only flights until Sep. On the website of both airports, you can find the timetables of this flight in Oct. But, for the flight from other cities to Brussels, you can book the flight even in next Jan.
You are an idiot then!
It seems like they have discontinued the route (Praha-Charleroi), but I cannot find any information about that anywhere. On the contrary, the latest news from Wizzair were the ones saying that they added more flights between Prague and Brussels-Charleroi. Hmm. No idea when the discontinued route will be officially announced, but anyway, I recommend you Student Agency or Euroiines overnight buses instead. The early-morning flights are horrible.
If you have any problem with wizzair, please report it in e-mail to me. Hope I can help to you.
fellow working for wizz air
P.s.: The web page can also help as well
when i can print boarding card for return flight
no way to enter passengers information and print out the online ticket!!! and my passenger has to fly tomorrow morning. This is utterly annoying!
I have flown with Wizzair 23 times since March 2005 and I would consider that “you get what you pay for”. I am also lucky because the only flights I have taken have been to and from Luton/Katowice and this route seems to not suffer the cancellations that other routes do.
My advice is as follows:
1. Never use the “wizzair partners” to get you to and from the airport. The only time I used them, the minibus driver was late, drove very badly, and got us to the airport after check-in closed. Thankfully the girl at Katowice check-in still booked us in. I e-mailed a complaint to Wizzair customer service on 09/05/2005 and to-date still have no reply!
2. The cabin crew have always been fantastic, although I would advise taking your own sandwiches/drinks because the on-board stuff is good but very expensive.
3. Pilots - Listen to the name when you get on-board. If he is Polish or English, then the flight will be great. Wizzair appear to employ a multi-national group of pilots and, in my experience/opinion, only the Polish and English pilots seem to know how to land smoothly and in bad weather!
4. Website - This is a hit and miss affair. Sometimes it works and other times it does not. I do not like having to pay by debit card (because of high charges with credit cards) because if the company go bust, I don’t have the same protection with debit cards. Also, wizzair make enough money out of me, they can afford the CC charges I’m sure!
5. Call centre - It says they speak English or Polish, but I phoned on one occasion to ask about their chicken-pox policy (other airlines have one on their website but not wizzair) and had to spend 10 minutes trying to explain what chicken-pox was, and I tried both the english and polish words! On other occasions, they haven’t been too bad.
6. Boarding - Rather like being on the titanic getting to the lifeboats! I have to hold my child in the air and shout, “I have a child, I have a child” and fight my way through when they call forward passengers with children. I have never paid for priority boarding, but in Luton and Katowice, it doesn’t seem to matter as they call forward people with kids anyway! The bus to the plane can be comedy gold. The last time we flew, it seemed to drive about 5 metres and then offload us onto the plane. We could have walked from terminal to plane in 30 seconds, but loading and offloading the bus took 15!
7. Luggage - no one seems to check the size of your hand luggage, so they we are with our perfectly sized hand luggage and you get on the plane with someone who has a suitcase for hand luggage because it only weighed 6 kilos! I would advise paying for hold luggage as you can have 32 kilos which is great.
In summary - In my opinion and with my experience, Wizzair has much to learn in the world of customer service on the ground. In the air, their team are good, and I suppose getting from A to B in the air safely is quite important! I can only express my opinions on the one route that I have used, and I am thankful that it doesn’t suffer as much.
If you try Wizzair once and hate it, then don’t fly with them again. The best feedback that Wizzair would have to listen to would be no customers. I will fly with them again, but I am fully aware of the risks I am taking. The moment I suffer a cancellation causing me to spend hundreds of pounds to get to my destination and not getting a refund or any of the EU laws applied to my case, then I will not use them again, simple!
I could go on forever but webspace is expensive for the site owners!!
Wizz Air sucks? No man… it’s great! I flown yesterday with them, the cabin crew was so nice and kind, and everything. They even let me take a picture with the captain, after the plane landed. The only thing bad was that it was late, but I completely understand it as it was raining as hell.
how often do you fly, looks like that was your first fly ever, I fly a lot and I think it is deep sh*t
hi, I’ve got a problem. i booked a ticked on-line, and then checked in online again immediately, but when i glanced at my family name, i’ve noticed that i’ve made a mistake. my ID says Papazov, and on the ticket says Papazovv (one extra V) Wizz air custumer support sayed that only at the airport I will find out if this is a problem, might be, might be not????
have anyone experienced something like this, Is one letter such problem?
Hey! I was trying to book a flight with wizz air… and every time i try to write my phone number… it says its not correct (the country digits are apparently not correct…)…even though… the number and the country digits are correct… what can I do? I can’t continue the booking without this… any ideas?
It happened to me today the reason why!!!!! is u have to call them if u use your mobile it charge me £4 for less then 45 sec it is a rabberyyyyyyyyyyyyyyyyyyy
I am trying to book a WizzAir flight online and I keep getting this Session Expired error. The online booking system is seriously disfunctional. It is virtually impossible to complete a booking due to these continuous errors and meanwhile they’ve already hiked the prices up by 20EUR. Poor service.
I’m now trying nny route, on any day I keep getting Session Expired errors. Lodged a support email, still no response to resolve the problem.
Session Expired
Your session has expired due to inactivity.
It s also possible that you ve tried to use a bookmark from a previous visit to our site. Please select one of the options above to continue to use our site. Thank you for your patronage.
Ctrl+Shift+Delete -> delete cookies might solve this problem, otherwise how could other ppl book tickets online? Your browser is shitty, clean it
dont help! ive got the same f****g problem.
and ive got a cleaned up explorer, a new Firefox and a even newer opera, only installed cause thought will be help, but… not!!
got another idea??
i AM ALSO HAVING THE “SESSION EXPIRED” PROBLEM!! I even installed firefox becouse after talking to thy’r CS (and paying 1 EUR) they told me it works better with Firefox!
Still does not work! WHAT IS THERE TO DO?
Has anoyone found a solution to this problem? I just want to check in online but still get the ‘Session Expired’ pop-up! Arg!
Our flight from Luton to Burgas has been diverted to Sofia because of a technical problem. Damage to the roof of the aircraft. We have been sitting here on the tarmac for now over 2 hours. People are becoming very restless and they have been nice enough to bring out the drink cart again to SELL drinks. This is madness. Help!
If i want to cancel my flight with Whizzair will i get any refund?
Is it what cancellation fee for?
Thanks
London Luton UK to Poznan Lawica PL. My flight was cancel, next flight was scheduled 24h later, I had to chose flight to different destination point!!! got stuck for 12 hours, no help no food offered, finally I get home 17 hours later then planned. I ask wizzair for cover my expenses and guess what! Fu**ing polish representative are so lazy that they dont even check my complain, my friend was given a refund for the same flight, and I asked WHAT ABOUT ME? there is no answer! That service is a fu**ing joke. I live in the States and I came to Europe for two years. In America situation like this is unacceptable.
This is to all those idiots that post messages such as
“What did you expect from a low cost company?”
You are just a bunch of idiots
Easyjet is a low cost company. Travelled for years with it, never ever ever ever a problem. Sometimes a delay but you can get delays with BA as well.
I’ve used wizz air once and nearly died when we were taking off (”Houston we have a problem”)
But Wizzair is not a low cost company, it’s shit, it’s crap, it’s vomit
You should be thankful to the people who is in charge for this website
I will never use WizzAir again
Avoid flying with WizzAir
Avoid flying with WizzAir
Avoid flying with WizzAir
Avoid flying with WizzAir
Avoid flying with WizzAir
Avoid flying with WizzAir
Avoid flying with WizzAir
Avoid flying with WizzAir
right,so how come there is a Ihateeasyjet and Ihaterynair website ?
I fly with Wizz every couple of months, only had one flight cancelled and went to a different destination airport for the same price instead of waiting 24 hours. all flights at Cluj were cancelled because of bad weather so hardly Wizz’s fault.
Was pissed off at the time because no info was given until we had been waiting in the check in queue for 40 minutes. apart from that, never any problems.
All airlines have shitty service at times. If you think they don’t then you’re stupid.
Personally, I don’t have that much against wizzair, I think the service is adequate for the price. Even though the wind me up from time to time, i still rather book with them rather than a more expensive airline.
Just wanted to make a quick not of their latest ‘failure’:
With the new ‘exclusive club’ membership - you CANNOT combine this with a ‘plus account’ membership. Obviously it does not say this on the website, so you have to call the paid number for them to tell you this. Both the fact that you can’t combine to offers that are clearly designed to be combined AND the fact that they don’t tell you you can’t do this are appalling examples of service.
I fly with wizzair almost once a week from Luton to Warsaw and you get exactly what you pay for, a low cost airlines. So stop complaining about small delays, every airline has that problem.
hi michael can you pls help me I m flying from luton airport in 3weeks time with my huspand with no eu passport with schengen visa, we check in online, where we have to go when come in terminal? still on check in desk? and how about baggage is it 32kg allowance? we arrive on airport at 14.20 and fly is at 15.30 will we be able to catch it?
I have just flown back from Gdansk (Poland) with my Australian friend - we checked-in online, had all the email confirmations that the correct information was provided, went through passport control twice with both the passport and boarding card only to be told just before getting onto the plane that my Australian friend could not board because she did not get a ’special’ stamp on her boarding card, despite the fact she had an official customs stamp in her passport !
This meant she missed the flight (despite being in airport 2hrs early) and had to pay for another flight the following day - the whole system was ridiculous and completely unclear, do you have any advice on what I should include in the complaint (highly unlikely but I’m going to request a refund for at least one of the flights) ??
Hi, Where was it you were flying to from Gdansk? I actually work for a company that runs the airport handling for Wizz at Luton Airport and normally how we work is we get a supervisor at check in (’cos non EU passports/docs are actually instructed, on the online check in boarding card, to go to the check in area for a document check) to simply sign on the BC that they’re OK to travel. If this was the reason for not being allowed to travel then well, there is no reason cos we just contact someone from the gate to check if visas are needed or OK to travel. Don’t know if this helps the complaint but thats how it works at Luton with WizzAir.
FAT MAN FARTS IN WIZZ AIR AEROPLANE!
I was on a flight recently where this big fat man let a rasper out as he ate a bag of crisps. the smell was so bad that some passengers fainted. for my part i think it is disgusting that wizz air allow big fat men on to the plane who clearly have intestinal wind issues. what do you all think?
Ive flown with Wizz air about 10 times now, and only once were they on time. Once they cancelled my flight completely. Its always down to technical failure of the air crafts, and boy can you believe it! If you dont have a fear of flying, flying on one of their aircrafts will sure change that!
If you fly with them expect at least an hour delay at best. Easy jet offer cheaper flights, and are far more reliable
TO EVERYONE WHOSE FLIGHT TO/FROM Istanbul HAS BEEN CANCELLED:
I found an official channel through which you can complain about the Wizzair customer service.
Please contact me for further details; WE HAVE GREATER CHANCE OF SUCCESS IF THE AUTHORITIES SEE WHAT IS WIZZAIR UP TO.
Hi, i need some advice. my name is ‘ben’ on the booking but i know for sure i entered it as benjamin **** *******.my girlfriends name is down as amy ******, when i entered it as amy **** ****** (middle name included), so my first name, and both our middle names are WRONG/missing. yet when i phoned them a minute ago, spoke to a foreigner with a bad attitude, blamed it all on me, then tried threatening me, saying “well if you dont want to pay the 80euros for the name change, maybe when you get to airport you have problems”. what can i do? im absolutely fuming. if worst comes to worst i’ll pay the 80euros then deal with it somehow after the holiday, but i dont owe the f***ers a single penny.
Hi, this reeeeeally shouldnt be an issue! I actually check in and board WizzAir flights and people do this a lot. Common sense should surely prevail but ultimately it does actually come down to the person boarding your flight/checking you in. Me… I’d just not bother with the 80euros and if a check in agent does say anything just be like… you can tell thats me by my passport, its common sense that ben is 9/10 short for benjamin so whats the issue?! lol
Hi, i need some advice. my name is ‘ben’ on the booking but i know for sure i entered it as benjamin **** *******.my girlfriends name is down as amy ******, when i entered it as amy **** ****** (middle name included), so my first name, and both our middle names are WRONG/missing. yet when i phoned them a minute ago, spoke to a foreigner with a bad attitude, blamed it all on me, then tried threatening me, saying “well if you dont want to pay the 80euros for the name change, maybe when you get to airport you have problems”. what can i do? im absolutely fuming. if worst comes to worst i’ll pay the 80euros then deal with it somehow after the holiday, but i dont owe the f***ers a single penny.
The phone number - 0906 959 0002 appears to be disconnected?!?
It doesn’t work landline/mobile or skype..
Any ideas anyone?
Dave
I can not get through on the number either, did you manage to find a number?
Could anyone help me pls, I just realized at the end of the booking process that my wife’s title is wrong=Mr. What should I do? According to the FAQ the fisrt name last name change is free, but no info about the title modification.
Thanks,
Fish
Dont worry it happened to me and my partner and no one said a word do not say a word remember you are allowed to call yourself whatever you like. Have a great trip
he everyone,
my flıght to ıstanbul cancelled and after talkıng wıth the hungarıan local they changed ıt to the antalya(another cıty ın turkey) and they send me an e maıl ınformıng me that 60 euro paıd to my credıt card but when ı return to turkey ı checked my card and ıt hasnt paıd and most probably wont what should ı do now they dıdnt even apologıze for cancellatıon and change ı want to get reımbursement besıde apology my whole plan corrupted because of thıs cancellatıon?? so help me
Try working for them…it sucks even more!
HOW CAN I TELEPHONE WIZZAIR FROM THE USA? I TRIED THEM IN HUNGARY AND ENGLAND, BUT THE CALLS WERE NOT ANSWERED BY EITHER VOICE MAIL OR A PERSON.
I WANT TO ASK THE COST OF A ONE-WAY TICKET FROM CLUJ TO LUTON, UK. I CANNOT FIND THIS INFO ON THE WIZZ AIR SITE.
PLEASE ADVISE, AWV GRAHAM, USA
Hy +3640106166 this is the wizzair local number in hungary
How would you say wizzair is a good company? If they are a good company why wouldn’t they give the refund of a cancelled flight. Or why wouldn’t even give a reply to the e-mails?
You are all such weirdos. Fine, Wizzair may not be the best airline, but the kind of people who moan about small extra fees on a lo-cost airline shouldn’t be flying anyway. What a bunch of cocks.
Yours Sincerely
Capt. Luke S
Captain for Emirates (Not Wizzair)
Got that?
I flew 4 times with Wizzair, and I were very satisfied of it. The flights were punctual. Perhaps, I never experienced a flight cancellation, or any other problem. I mostly flew from Warsaw, and they’re one of the cheapest air lines you could find from there. Much cheaper than the national company Lot. They have one of the youngest fleet in Europe. Their aircraft are all modern Airbuses A320-200. The only deception I had is that you have to be before very early in the morning (5 am). When I went to London with them, I returned with British Airways, and the service was disgusting ! The staff was very rude and not nice, the plane being late for more than two hours ! I will never fly again with BA.
what a bunch of wet farts you all are! wizz air is a low cost carrier you morons -and as such it offers basic services beyond flying you cheaply to your destination. if you don’t like it shift your lazy arses onto a train or better still get a bus and arrive like a smelly anchovie with a numb arse after 15 hours of road hell. you might like that instead of having to put up with a cancelled flight or a baggage fee. what a bunch of whining stingy ass ingrates. you dont deserve a low cost carrier service
Low cost??
130 euro+15 euros baggage + 6 euros booking fee from Cluj-Napoca to Luton is not so cheap….
Dear All,
I have found an issue with Wizz Air’s Website. They are basically charging double for the fees. EG. check in 1 baggage = 5500ft. Wizz air totals it at 11000 FT.
Please be careful when booking… as this can easy go un-noticed…
u probably bought a return ticket … then its obvious it will charge u the double … duh!
Hi! They canceled my flight to IStanbul, they canceled Istanbul totally!!! What should I do now? I bought flightickets via bravofly…Is there any chance that they would give me other flight via other flight company?
Hi Veronika. I have the same problem, they cancelled all the flights from Istanbul. I still haven’t recieved a refund or a reply to my email yet…
Hi everyone!Also we are victims of Wizzair cause of cancelled flights from/to Istanbul.We sent a lot of e-mails to Wizzair and Bravo Fly which are don’t care .At last we had an e-mail confirmation from BravoFly that the refund will be seen on our next credit card statement.It’s not serious information excluding payment date or other details.I’ll try to send mail (by post)to Wizzair’s Board of directors about our refund.At least a person should have been good minded in there!What can we do ?Is there any idea?Wizzair is not a member of IATA so we can not complaint to them.
I just went on and bought ticket from Malev.The tickets will get more expensive each day passing, so its probably better to buy it right away instead of waiting the refund.I don’t know if Bravofly can offer you alternatives before recieving the refund.
Hi Veronika and Mert,
I also have the same problem and have no idea how to get the refund. Bravofly says they haven’t received the money from Wizzair yet. Wizzair doesn’t even reply my e-mails. What kind of company is that? Isn’t there any aviation authority that we could make a complaint for wizzair?
hıı everyone,
where can ı fınd thıs form and where should ı send ıt can u gıve the detaıls please to get refund and reımbursement how the process work could u please send the form’S LİNK
Hi all,
I’m in the same situation. I’ve been exchanging emails with both Bravofly and Wizzair and they are shifting responsibility from one to the other. In any case Wizzair is clearly breaching the Regulation (EC) 261/2004 regarding right, according to which we are entitled to a full refund and a compensation. there is a form which needs to be filled and submitted to the Hungarian National Aviation Authority and they will force Wizzair to comply. I will urge you all to do that. if you need instructions, please contact me.
Do not be fooled by Xclusive Club and promises of member discounts.. I have subscribed.. None were visibly available..
Does anyone know how to contact Wizzair. The number 0906 959 0002 does not work???
Any way of changing name for flight??
ASAP plssss
Hi,
I´ve booked a Wizzair flight and decided not to take it. Since the cancellation fee is almost double the price of the ticket, I´m thinking I just won´t show up. Can anyone tell me if they charge you the cancellation fee if you don´t show up?
thanks!
My flight will be this sunday, i am a bit confused, how do i have to check in if i have one hand bag and 1 luggage? I`ve done webcheck in online already, and i printed my boarding pass, can some1 tell me if i will have to pay additional money at the airport, because it is not very clear for me. thank you!
Hi,
im writing here because i would like to know if you have any experiences with dimensions of carry-on baggage. Wizzair website says 55X40X20 cm. My problem is that i dont meet 1 criteria by 3cm. Do you think that this is a problem? Im prety much sure that i can press on the bag a bit and it would loose like 2cm but still its prety close.
Thats why i would like to know if you kno of wizzair has its own holders with those dimensions or if i can just push it trough this holder with big amount of power
Thank you
ps: Prague Airport
Hi:
did you have any problem with your baggage dimensions? I’ve got to fly next week and I’m in a similar situation like you , and I would like to know if I must buy another bag
Thanks and regards
Hi,
Does anyone know or the Katowice-Eindhoven route will not be operating anymore from after October 2011? I can’t find this information anywhere, the airports don’t know it.
Regards,
Happily stuck with Wizzair again… as usual no information at all while people are waiting at the gate, at boarding time. Apparently we were the first to check online whether the incoming flight left Warsaw already…it didn’t. So we decided to go for a drink (perfectly knowing that the next standard scenario will be: 5-6 more delay announcements, before a cancellation).
Asking some of the airport staff whether there is an information desk the reply is: Only on the other side of the security control…WTF? We immediately ask where to get our vouchers for a drink, as a passenger you do have the right for this when there’s 2 hrs delay, but the answer from the staf fis “we’re not allowed until we have confirmation on the actual delay time”. Hmmm… flight time between Warsaw and Brussels Charleroi is approximately 2 hrs… so let’s wait for a few minutes.
Once sitting down comes the first announcement, “we’re sorry to inform you due to meteorogical conditions, the flight to Warsaw will depart at 22.20hrs (instead of 20.40hrs)”… Damn…this is only 1 hr and 40 minutes delay…no voucher. Oh wait a sec…it’s already 9PM, and the plane is according to the Frederyk Chopin airport site still in Warsaw…then why do we get a new estimated time that won’t be possible to make? Is it because vouchers are too expensive?
Well, 10 past 9 another announcement comes in “due to OPERATIONAL problems, the flight has been delayed till 22.20hrs”,…here we go…the reason for delay just changed…did the crew get wet because of the rain and needs replacing now??? This is exactly the same as a few months ago, waiting for my girlfriend to come over from Warsaw, several announcements before a cancellation after 4 hrs of delay…no compensation for any of the passengers (as the flight departure time was kept hidden all the time)…and no compensation for any of the people picking up any of the passengers. Plus…the only alternative flight was to a different airport the next day.. landing.in a different country!!!
A few days later, a flight attendant from Wizzair at that time happened to tell us they were actually trying to find a crew to fly the plane that evening but due to some crews having flown for over 20hrs in a row…they couldn’t find any,.we’ve heard Wizzair is continuously forcing crews to work overtime, they’re paid like crap, and probably today as well will get to deal with all the customer complaints with the authority to say nothing..
Let’s see where we end up…they just announced another 5 minutes delay…so i guess they got us a supersonic jet to be able to fly from Warsaw to Charleroi, unload, load and take off in less than an hour
Regarding entering mobile phone details.. just take off the first zero of your mobile number and it works ! good luck everyone
what first 0?!!! my country code is +47 (so its says in the rollbar) and my mobilenumber starts with 9… best regard from frusterated
Someone please help! I try to book a ticked on Wizz air wbsite and I am stuck on the Contact page with the message showing: Please Verify that you entered correct mobile number! How can I do it?
Hi….
When you get to contact info page when booking a flight on “mobile phone country code” check box, selct the 1st option “selectmobil phone country code” and then take out your mobile phone number (assuming you dont want the mobilephone service)….
Hope this helps….
Thanks for the advice.
I’m sad to report though that I still can’t get past the contact details page, and is still due to my mobile number.
Has anyone got some advice to give on this, i really don’t want to call them, especially when i really don’t think they will be able to help.
Thanks, Grant.
This is happening to me, it’s so frustrating. I’ve tried every form of phone number imaginable, taking out the country code and 0, trying mobile phones and landlines of several different countries that me or my friends have mobiles in and NONE are working.
Got to enter it in two boxes
i AM ALSO HAVING THE “SESSION EXPIRED” PROBLEM!! I even installed firefox becouse after talking to thy’r CS (and paying 1 EUR) they told me it works better with Firefox!
Still does not work! WHAT IS THERE TO DO?
My bag didn’t fit in the holder, so I had to pay 30 euro. For my return flight I wanted to check in this luggage online, but I can’t find how to pay it.